Customer Service

Rain Chain Extension Cups or Links 

Under each rain chain style of your choice, there's an option of purchasing the whole chain or/and additional cups. Measure the height of your gutter before placing an order. Most home gutter system measures 8.5 feet high for the first story. Hanging from a second story gutter might need double length.


Shipping and Returns

Product shipments are prepared as soon as payment has been cleared or approved. Shipping is usually handled through USPS or UPS. Products are shipped within 24-48 hours of payment clearance. Shipping charges include the cost of shipping the item(s) and handling.


Your Satisfaction is guaranteed 

If for any reason you are dissatisfied with your purchase, please contact us for return.

You can return the unused product within one month of purchase after receipt of the product.

You will receive a full refund minus shipping.